Privacy Policy

Last updated: September 2026

1. Information We Collect

We collect personal information such as your name, email address, shipping address, phone number and payment details to process orders and provide customer support. Technical information such as browser type and visit history may also be collected automatically when you use the Site.

2. How We Use Information

Collected information is used for order processing and shipping, payment authorisation, responding to enquiries, improving our products and services, and meeting legal obligations. We will not contact you for marketing without your consent.

3. Sharing of Information

We share the minimum necessary information with trusted third-party service providers only where required for payment processing, shipping and legal compliance. These providers are bound by confidentiality and may not use your information for other purposes. We do not sell your personal information to third parties.

4. Data Retention

In accordance with the Australian Privacy Act 1988 and related laws, we retain personal information only for as long as necessary, after which it is securely destroyed.

5. Data Security

We maintain appropriate technical and organisational measures to protect your personal information. However, no transmission over the internet is completely secure, and you acknowledge this by using the Site.

6. Cookies

The Site may use cookies to support functionality and improve your experience. You can restrict cookies through your browser settings.

7. Your Rights

You may request access to, correction of, or deletion of your personal information, and you have the right to opt out of marketing communications. Please send requests to hello@blossomskinandhealth.com.